Hi Guys
I have been having problems with ebay freezing and consequently I have been running various scans to check my system the result when running Norton Power Eraser is saying that sailwave.exe shortcut is “Bad” and should be removed. I have checked that I am running the latest Sailwave version. Can anyone help or comment on this please
Regards
Trevor
Hi Trevor - I am sure that there is no problem with the Sailwave file as long as it came from the official Sailwave.com web site. The trouble is that Antivirus programs often generate false positives.
If you scan it with other Virus scanners such as Microsoft’s own antivirus it reports as clean
Please see
http://www.symantec.com/business/support/index?page=content&id=TECH171061
You don’t say what versions you have of Norton or Sailwave. The false positive was reported to Norton last year and they agreed after investigation that it was a false positive and would correct it in their next release.
Sailwave has the ability to send emails using its own code (you don’t have to have an email client of your own installed) which is one thing that some anti-virus products can detect and they think this is a virus.
You can try this installer if you wish
https://dl.dropboxusercontent.com/u/220425/sw2_17_2.exe This doesn’t have the email capability.
Jon
Jon Eskdale
07976 709777
Skype “eskdale”
On 10 March 2015 at 20:18, T JONES jones9ny@btinternet.com [sailwave] sailwave@yahoogroups.com wrote:
Hi Guys
I have been having problems with ebay freezing and consequently I have been running various scans to check my system the result when running Norton Power Eraser is saying that sailwave.exe shortcut is “Bad” and should be removed. I have checked that I am running the latest Sailwave version. Can anyone help or comment on this please
Regards
Trevor
Hi Jon
Thanks for your response I’m not up to getting too involved so I will take it as read that Sailwave is not a problem and not likely to be related to my initial issue anyway
Many thanks
Regards
Trevor
From: “Jon Eskdale jon@sailwave.com [sailwave]” sailwave@yahoogroups.com
To: “sailwave@yahoogroups.com” sailwave@yahoogroups.com
Sent: Tuesday, 10 March 2015, 21:17
Subject: Re: [sailwave] Norton Scan Result
Hi Trevor - I am sure that there is no problem with the Sailwave file as long as it came from the official Sailwave.com web site. The trouble is that Antivirus programs often generate false positives.
If you scan it with other Virus scanners such as Microsoft’s own antivirus it reports as clean
Please see
http://www.symantec.com/business/support/index?page=content&id=TECH171061
You don’t say what versions you have of Norton or Sailwave. The false positive was reported to Norton last year and they agreed after investigation that it was a false positive and would correct it in their next release.
Sailwave has the ability to send emails using its own code (you don’t have to have an email client of your own installed) which is one thing that some anti-virus products can detect and they think this is a virus.
You can try this
installer if you wish
https://dl.dropboxusercontent.com/u/220425/sw2_17_2.exe This doesn’t have the email capability.
Jon
Jon Eskdale
07976 709777
Skype “eskdale”
Hi Guys
I have been having problems with ebay freezing and consequently I have been running various scans to check my system the result when running Norton Power Eraser is saying that sailwave.exe shortcut is “Bad” and should be removed. I have checked that I am running the latest Sailwave version. Can anyone help or comment on this please
Regards
Trevor
On 10 March 2015 at 20:18, T JONES jones9ny@btinternet.com [sailwave] sailwave@yahoogroups.com wrote: