program crashes

I have had sailwave installed for a long time and it has worked fine, it is on a Windows 10 machine and the latest sailwave version as well as the latest system updates.

when I opened it just now I got a message that the “sailwave scoring system has stopped working” pretty much as soon as the program started. I restarted the computer with the same result. I then deleted SW and downloaded a new version, sadly it still crashes right away.

Hi

  Sorry to hear that you are having problems. On you new Windows 10

machine is TeamViewer installed by any chance? If so there is a
known issue.

  The following was posted in reply to someone else who had

TeamViewer installed:

Hi Ian,

  •                  My apologies - I intended you to send you the
    

link for the latest installer which is *https://dl.dropboxusercontent.com/u/220425/sw2_22_1.exe

  •                  This is an installer for Sailwave 2.22.1 and
    

also runs a program Teamveiwerfix automatically
when it installs.*

  •                You can if you like just run the Teamviewerfix
    

program with 2.19.8 which you can get from *https://dl.dropboxusercontent.com/u/220425/Teamviewerfix.EXE

  I hope t his helps you get Sailwave working again.

  Kind regards,

  Huw
···

On 08/04/17 23:51, [sailwave] wrote:

svrotkat@gmail.com

            I have had sailwave installed for a long time and

it has worked fine, it is on a Windows 10 machine and
the latest sailwave version as well as the latest system
updates.

            when I opened it just now I got a message that the

“sailwave scoring system has stopped working” pretty
much as soon as the program started. I restarted the
computer with the same result. I then deleted SW and
downloaded a new version, sadly it still crashes right
away.

Hi
Unfortunately Dropbox decided to kill all their public links so the old links will not work any longer

Here is a new link to the TeamviewerFix program

https://www.dropbox.com/s/2cjadko6l8k4vdo/Teamviewerfix.EXE?dl=1

This is a Teamviewer problem but if you run this program it should fix it for you

Jon

···

On 9 April 2017 at 07:36, Huw Pearce huw.pearce@bcs.org.uk [sailwave] sailwave@yahoogroups.com wrote:

Hi

  Sorry to hear that you are having problems. On you new Windows 10

machine is TeamViewer installed by any chance? If so there is a
known issue.

  The following was posted in reply to someone else who had

TeamViewer installed:

Hi Ian,

  •                  My apologies - I intended you to send you the
    

link for the latest installer which is *https://dl.dropboxusercontent.com/u/220425/sw2_22_1.exe

  •                  This is an installer for Sailwave 2.22.1 and
    

also runs a program Teamveiwerfix automatically
when it installs.*

  •                You can if you like just run the Teamviewerfix
    

program with 2.19.8 which you can get from *https://dl.dropboxusercontent.com/u/220425/Teamviewerfix.EXE

  I hope t his helps you get Sailwave working again.

  Kind regards,

  Huw

On 08/04/17 23:51, svrotkat@gmail.com
[sailwave] wrote:

            I have had sailwave installed for a long time and

it has worked fine, it is on a Windows 10 machine and
the latest sailwave version as well as the latest system
updates.

            when I opened it just now I got a message that the

“sailwave scoring system has stopped working” pretty
much as soon as the program started. I restarted the
computer with the same result. I then deleted SW and
downloaded a new version, sadly it still crashes right
away.

Jon Eskdale
07530 112233

Skype “eskdale”

Thanks guys, I have Teamviewer installed so that’s the problem.

Arjan

Thank Jon, I ran the fix and am back up and running,

Arjan