I’m trying to upload our club’s race results to PYonline but keep getting the following error:
Server returned Error 500 during upload
Exception Details:
Exception occurred at address 004F5AF6
Exception code C0000005: Access Violation
Process PID=3552 Image: C:\Program Files (x86)\Sailwave\sailwave.exe
Thread 1 Handle=000001E8 TID=1820
Exception parameters:
00000000
52206571
EAX=00000000 EBX=52206576 ECX=02702B10 EDX=7FFDD000
ESI=0019F5E3 EDI=0019F7AC EBP=0019F7CC ESP=0019F5C0
EIP=004F5AF6 FLG=00010246
Call Stack:
004F5AF6
0053135B
005BF57D
00571522
005A1B9D
77AAA064
77AAA02F
It’s the first time we’ve used the online system for returns so any advice would be gratefully received. Thank you.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
Hi Sharon,
First could you tell me which version of Sailwave you are running.
Second Error 500 means that the RYA server return the fact that it had an internal error. Which ideally it shouldn’t do but this is possibly due to some of the data being in an un-expected format such as date and time, as the RYA now require it in Year Month Day format. It could be for some other reason however.
If you would like to share your Sailwave file I’m sure someone would be willing to give it a look over for any potential problems.
Additionally I wouldn’t expect Sailwave to have an exception when it received the internal error so I’m interested to know the version and see if I can reproduce it. But then I would hope the RYA server didn’t send a message that it had an internal error.
Jon
···
On 30 November 2015 at 11:11, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
I’m trying to upload our club’s race results to PYonline but keep getting the following error:
Server returned Error 500 during upload
Exception Details:
Exception occurred at address 004F5AF6
Exception code C0000005: Access Violation
Process PID=3552 Image: C:\Program Files (x86)\Sailwave\sailwave.exe
Thread 1 Handle=000001E8 TID=1820
Exception parameters:
00000000
52206571
EAX=00000000 EBX=52206576 ECX=02702B10 EDX=7FFDD000
ESI=0019F5E3 EDI=0019F7AC EBP=0019F7CC ESP=0019F5C0
EIP=004F5AF6 FLG=00010246
Call Stack:
004F5AF6
0053135B
005BF57D
00571522
005A1B9D
77AAA064
77AAA02F
It’s the first time we’ve used the online system for returns so any advice would be gratefully received. Thank you.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
Jon Eskdale
07530 112233
Skype “eskdale”
Hi John,
Many thanks for the quick reply.
We’ve just updated to Sailwave version 2.19.8 running on Windows 10
I have been through the file, changed the dates, removed any special characters etc but have attached it in case I’ve missed something obvious.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
···
From: sailwave@yahoogroups.com [mailto:sailwave@yahoogroups.com]
Sent: 30 November 2015 11:26
To: sailwave@yahoogroups.com
Subject: Re: [sailwave] PYonline Error 500
Hi Sharon,
First could you tell me which version of Sailwave you are running.
Second Error 500 means that the RYA server return the fact that it had an internal error. Which ideally it shouldn’t do but this is possibly due to some of the data being in an un-expected format such as date and time, as the RYA now require it in Year Month Day format. It could be for some other reason however.
If you would like to share your Sailwave file I’m sure someone would be willing to give it a look over for any potential problems.
Additionally I wouldn’t expect Sailwave to have an exception when it received the internal error so I’m interested to know the version and see if I can reproduce it. But then I would hope the RYA server didn’t send a message that it had an internal error.
Jon
Jon Eskdale
07530 112233
Skype “eskdale”
On 30 November 2015 at 11:11, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
I’m trying to upload our club’s race results to PYonline but keep getting the following error:
Server returned Error 500 during upload
Exception Details:
Exception occurred at address 004F5AF6
Exception code C0000005: Access Violation
Process PID=3552 Image: C:\Program Files (x86)\Sailwave\sailwave.exe
Thread 1 Handle=000001E8 TID=1820
Exception parameters:
00000000
52206571
EAX=00000000 EBX=52206576 ECX=02702B10 EDX=7FFDD000
ESI=0019F5E3 EDI=0019F7AC EBP=0019F7CC ESP=0019F5C0
EIP=004F5AF6 FLG=00010246
Call Stack:
004F5AF6
0053135B
005BF57D
00571522
005A1B9D
77AAA064
77AAA02F
It’s the first time we’ve used the online system for returns so any advice would be gratefully received. Thank you.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
Hi Sharon,
I think the problem is that you have probably put a * in the Races to send
But your race 1 has no results if you change the races to send to say 2-10 I think it will work
![Inline images 1]()
Regards
Jon
···
On 30 November 2015 at 11:35, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
Hi John,
Many thanks for the quick reply.
We’ve just updated to Sailwave version 2.19.8 running on Windows 10
I have been through the file, changed the dates, removed any special characters etc but have attached it in case I’ve missed something obvious.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
From: sailwave@yahoogroups.com [mailto:sailwave@yahoogroups.com]
Sent: 30 November 2015 11:26
To: sailwave@yahoogroups.com
Subject: Re: [sailwave] PYonline Error 500
Hi Sharon,
First could you tell me which version of Sailwave you are running.
Second Error 500 means that the RYA server return the fact that it had an internal error. Which ideally it shouldn’t do but this is possibly due to some of the data being in an un-expected format such as date and time, as the RYA now require it in Year Month Day format. It could be for some other reason however.
If you would like to share your Sailwave file I’m sure someone would be willing to give it a look over for any potential problems.
Additionally I wouldn’t expect Sailwave to have an exception when it received the internal error so I’m interested to know the version and see if I can reproduce it. But then I would hope the RYA server didn’t send a message that it had an internal error.
Jon
Jon Eskdale
07530 112233
Skype “eskdale”
On 30 November 2015 at 11:11, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
I’m trying to upload our club’s race results to PYonline but keep getting the following error:
Server returned Error 500 during upload
Exception Details:
Exception occurred at address 004F5AF6
Exception code C0000005: Access Violation
Process PID=3552 Image: C:\Program Files (x86)\Sailwave\sailwave.exe
Thread 1 Handle=000001E8 TID=1820
Exception parameters:
00000000
52206571
EAX=00000000 EBX=52206576 ECX=02702B10 EDX=7FFDD000
ESI=0019F5E3 EDI=0019F7AC EBP=0019F7CC ESP=0019F5C0
EIP=004F5AF6 FLG=00010246
Call Stack:
004F5AF6
0053135B
005BF57D
00571522
005A1B9D
77AAA064
77AAA02F
It’s the first time we’ve used the online system for returns so any advice would be gratefully received. Thank you.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
Jon Eskdale
07530 112233
Skype “eskdale”
Thanks John – worked fine.
Many thanks for the help – will now upload the rest!
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
···
From: sailwave@yahoogroups.com [mailto:sailwave@yahoogroups.com]
Sent: 30 November 2015 12:06
To: sailwave@yahoogroups.com
Subject: Re: [sailwave] PYonline Error 500
Hi Sharon,
I think the problem is that you have probably put a * in the Races to send
But your race 1 has no results if you change the races to send to say 2-10 I think it will work
![Inline images 1]()
Regards
Jon
Jon Eskdale
07530 112233
Skype “eskdale”
On 30 November 2015 at 11:35, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
Hi John,
Many thanks for the quick reply.
We’ve just updated to Sailwave version 2.19.8 running on Windows 10
I have been through the file, changed the dates, removed any special characters etc but have attached it in case I’ve missed something obvious.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday
From: sailwave@yahoogroups.com [mailto:sailwave@yahoogroups.com]
Sent: 30 November 2015 11:26
To: sailwave@yahoogroups.com
Subject: Re: [sailwave] PYonline Error 500
Hi Sharon,
First could you tell me which version of Sailwave you are running.
Second Error 500 means that the RYA server return the fact that it had an internal error. Which ideally it shouldn’t do but this is possibly due to some of the data being in an un-expected format such as date and time, as the RYA now require it in Year Month Day format. It could be for some other reason however.
If you would like to share your Sailwave file I’m sure someone would be willing to give it a look over for any potential problems.
Additionally I wouldn’t expect Sailwave to have an exception when it received the internal error so I’m interested to know the version and see if I can reproduce it. But then I would hope the RYA server didn’t send a message that it had an internal error.
Jon
Jon Eskdale
07530 112233
Skype “eskdale”
On 30 November 2015 at 11:11, ‘Burghfield SC Manager’ manager@burghfieldsailing.org [sailwave] sailwave@yahoogroups.com wrote:
I’m trying to upload our club’s race results to PYonline but keep getting the following error:
Server returned Error 500 during upload
Exception Details:
Exception occurred at address 004F5AF6
Exception code C0000005: Access Violation
Process PID=3552 Image: C:\Program Files (x86)\Sailwave\sailwave.exe
Thread 1 Handle=000001E8 TID=1820
Exception parameters:
00000000
52206571
EAX=00000000 EBX=52206576 ECX=02702B10 EDX=7FFDD000
ESI=0019F5E3 EDI=0019F7AC EBP=0019F7CC ESP=0019F5C0
EIP=004F5AF6 FLG=00010246
Call Stack:
004F5AF6
0053135B
005BF57D
00571522
005A1B9D
77AAA064
77AAA02F
It’s the first time we’ve used the online system for returns so any advice would be gratefully received. Thank you.
Kind Regards,
Sharon
Sharon Bullock
Club Manager, Burghfield Sailing Club
0118 930 3604 / 07746 393275
www.burghfieldsailing.org
Please note: the best time to contact me is between 10:00 - 16:00 Tuesday - Friday