Hi,
I'm having trouble answering all the support emails that I get directly.
Would the SUG members mind if I promoted the SUG as the place to get help
more 'aggressively' than I do now? Of course, if the message went
unanswered I'd respond to it. I suppose the question is, does anybody have
any strongly negative feelings about this; I would hate members to think I
was 'taking advantage'...
Regards,
Colin
···
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Great idea. How can I help? Seems like you ought to set some ground rules.
For example, how long would you wait to see if someone in the SUG responds
before, you answer? Is anyone currently acting as a moderator?
George F. Goodall
1986 Cat 30
"Frantic"
georgeg305@home.com
···
----- Original Message -----
From: "Colin Jenkins" <colin@sailwave.com>
To: "Sailwave User Group" <sailwave@yahoogroups.com>
Sent: Tuesday, January 15, 2002 11:55 AM
Subject: [sailwave] Sailwave Support
Hi,
I'm having trouble answering all the support emails that I get directly.
Would the SUG members mind if I promoted the SUG as the place to get help
more 'aggressively' than I do now? Of course, if the message went
unanswered I'd respond to it. I suppose the question is, does anybody
have
any strongly negative feelings about this; I would hate members to think I
was 'taking advantage'...
Regards,
Colin
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.309 / Virus Database: 170 - Release Date: 17/12/2001
http://groups.yahoo.com/group/sailwave
http://www.sailwave.com/
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George, i set up the SUG on Yahoo groups last spring after pretty much the same sort of request from Colin. Colin asked me to set up the group so that it could be seen to be fully independent of the manufacturer. There is no ‘moderator’, it is open to free use by all its members, my role is simply to be the administrator. From Colin’s perspective maybe a more aggressive link from the help menu on sailwave to the group would help.
Simon
Burghfield SC UK
http://www.burghfieldsc.org.uk/
···
----- Original Message -----
From:
george goodall
To: sailwave@yahoogroups.com
Sent: Tuesday, January 15, 2002 9:14 PM
Subject: Re: [sailwave] Sailwave Support
` Great idea. How can I help? Seems like you ought to set some ground rules.
For example, how long would you wait to see if someone in the SUG responds
before, you answer? Is anyone currently acting as a moderator?
George F. Goodall
1986 Cat 30
“Frantic”
georgeg305@home.com
----- Original Message -----
From: “Colin Jenkins” colin@sailwave.com
To: “Sailwave User Group” sailwave@yahoogroups.com
Sent: Tuesday, January 15, 2002 11:55 AM
Subject: [sailwave] Sailwave Support
Hi,
I’m having trouble answering all the support emails that I get directly.
Would the SUG members mind if I promoted the SUG as the place to get help
more ‘aggressively’ than I do now? Of course, if the message went
unanswered I’d respond to it. I suppose the question is, does anybody
have
any strongly negative feelings about this; I would hate members to think I
was ‘taking advantage’…
Regards,
Colin
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com)..)
Version: 6.0.309 / Virus Database: 170 - Release Date: 17/12/2001
http://groups.yahoo.com/group/sailwave
http://www.sailwave.com/
To unsubscribe from this group, send an email to:
sailwave-unsubscribe@yahoogroups.com
Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
http://groups.yahoo.com/group/sailwave
http://www.sailwave.com/
To unsubscribe from this group, send an email to:
sailwave-unsubscribe@yahoogroups.com
`
Your use of Yahoo! Groups is subject to the [Yahoo! Terms of Service](http://docs.yahoo.com/info/terms/).