Upload Error 0

Imported from Yahoo
1

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is 'Failed to upload page to Sailwave.com Error 0'

Any suggestions?

William Carruthers
/)___/)___/)___/)
__(\___(\___(\__

···

Sent from my iPhone

2

How do you connect to the tinternet from the club?

···

On 2013-07-07 07:43, Bassenthwaite SC wrote:

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is ‘Failed to upload page to Sailwave.com Error 0’

Any suggestions?

William Carruthers
Sent from my iPhone
/)/)/)/)
(_(_(_

3

Hardwired to broadband…

William Carruthers

/)/)/)___/)

(_(___(__

···

Sent from my iPhone

On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk wrote:

How do you connect to the tinternet from the club?

On 2013-07-07 07:43, Bassenthwaite SC wrote:

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is ‘Failed to upload page to Sailwave.com Error 0’

Any suggestions?

William Carruthers
Sent from my iPhone
/)/)/)/)
(_(_(_

4

Hi William,

I don’t think its a Sailwave issue. But first check you are using the latest version of Sailwave.

Check that you club computer can browse to www.sailwave.com with your internet browser.

Uploading of results uses ftp protocol on port 21 so make sure you don’t have an firewall which is blocking ftp or port 21

There are many free ftp programs I use Core FTP lite which you could use to test your system with ftp. There are many public sites which don’t need a password to download from. Testing the upload you will have to find a site you can test with.

Jon

···

Jon Eskdale
Sailwave

03333 443377

07976 709777

On 10 July 2013 08:21, Bassenthwaite SC club@bassenthwaite-sc.org.uk wrote:

Hardwired to broadband…

William Carruthers
Sent from my iPhone

/)/)/)___/)

(_(___(__

On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk wrote:

How do you connect to the tinternet from the club?

On 2013-07-07 07:43, Bassenthwaite SC wrote:

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is ‘Failed to upload page to Sailwave.com Error 0’

Any suggestions?

William Carruthers
Sent from my iPhone
/)/)/)/)
(_(_(_

5

Can you do a manual test - from a CMD prompt, put in ftp www.sailwave.com

You should get a response asking for username and password. If this is successful, your club PC connects to the website OK.

Enter bye to exit the ftp program.

regards,
Malcolm Osborne
Sedgefield South Africa

···

On 2013/07/10 09:21, Bassenthwaite SC wrote:

Hardwired to broadband...

William Carruthers
Sent from my iPhone
/)___/)___/)___/)
__(\___(\___(\__

On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk > <mailto:yahoo@wittongilbert.free-online.co.uk> wrote:

How do you connect to the tinternet from the club?

On 2013-07-07 07:43, Bassenthwaite SC wrote:

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is 'Failed to upload page to Sailwave.com <http://Sailwave.com> Error 0'

Any suggestions?

William Carruthers
Sent from my iPhone
/)___/)___/)___/)
__(\___(\___(\__

6

Thanks guys, I’ll check out your suggestions tomorrow

William Carruthers

/)/)/)___/)

(_(___(__

···

Can you do a manual test - from a CMD
prompt, put in ftp You should get a response asking for username and password. If
this is successful, your club PC connects to the website OK.
Enter bye to exit the ftp program.
On 2013/07/10 09:21, Bassenthwaite SC wrote:

www.sailwave.com

regards,
Malcolm Osborne
Sedgefield South Africa

Hardwired to broadband…

          William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

          On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk
          wrote:

How do you connect to the tinternet from the club?

On 2013-07-07 07:43, Bassenthwaite SC wrote:

                      Over the last couple of weeks we have

struggled to upload results to the Sailwave
website from our club computer (seems to work
fine from elsewhere). The message is ‘Failed
to upload page to Sailwave.com
Error 0’

                      Any suggestions?

                      William Carruthers
                      Sent from my iPhone
                      /)___/)___/)___/)
                      __(\___(\___(\__
7

Jon

I reloaded Sailwave and checked that FTP is working ok, but sending the results to Sailwave still hung before showing error 0.

I didn’t have a chance to check all avenues for firewall blocking/protected sites, but there was nothing obvious in the areas I did check.

Any other ideas as we have the NSSA youth regatta next week with over 300 boats, and uploading the results readily will be very important! (understatement!)?

William Carruthers

···

Jon Eskdale
Sailwave

03333 443377

07976 709777

On 10 July 2013 08:21, Bassenthwaite SC club@bassenthwaite-sc.org.uk wrote:

Hardwired to broadband…

William Carruthers
Sent from my iPhone

/)/)/)___/)

(_(___(__

On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk wrote:

How do you connect to the tinternet from the club?

On 2013-07-07 07:43, Bassenthwaite SC wrote:

Over the last couple of weeks we have struggled to upload results to the Sailwave website from our club computer (seems to work fine from elsewhere). The message is ‘Failed to upload page to Sailwave.com Error 0’

Any suggestions?

William Carruthers
Sent from my iPhone
/)/)/)/)
(_(_(_

8

Hi William,

I have just successfully FTP'd a set of results to Sailwave.

Sailwave version 2.9.7 used on Windows Vista 32-bit.

Kind regards,
Huw
···

On 15/07/2013 19:39, Bassenthwaite SC
wrote:

Jon

          I reloaded Sailwave and checked that FTP is working ok,

but sending the results to Sailwave still hung before
showing error 0.

          I didn't have a chance to check all avenues for

firewall blocking/protected sites, but there was nothing
obvious in the areas I did check.

          Any other ideas as we have the NSSA youth regatta next

week with over 300 boats, and uploading the results
readily will be very important! (understatement!)?

          William Carruthers

Sent from my iToy

          On 10 Jul 2013, at 09:29, Jon Eskdale <jon@sailwave.com              >

wrote:

                  Hi

William,

                  I don't think its a Sailwave issue.  But first

check you are using the latest version of
Sailwave.

Check that you club computer can browse to www.sailwave.com with
your internet browser.

                  Uploading

of results uses ftp protocol on port 21 so make
sure you don’t have an firewall which is blocking
ftp or port 21

                  There

are many free ftp programs I use Core FTP lite
which you could use to test your system with ftp.
There are many public sites which don’t need a
password to download from. Testing the upload you
will have to find a site you can test with.

Jon

Jon Eskdale
Sailwave

03333 443377

07976 709777

                  On 10 July 2013 08:21,

Bassenthwaite SC club@bassenthwaite-sc.org.uk
wrote:

Hardwired to broadband…

                                William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

                                  On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk
                                  wrote:

                                      How do you connect to the

tinternet from the club?

                                      On 2013-07-07 07:43,

Bassenthwaite SC wrote:

                                              Over the last couple

of weeks we have
struggled to upload
results to the
Sailwave website from
our club computer
(seems to work fine
from elsewhere). The
message is ‘Failed to
upload page to Sailwave.com Error 0’

                                              Any suggestions?

                                              William Carruthers
                                              Sent from my iPhone
                                              /)___/)___/)___/)
                                              __(\___(\___(\__
9

Thanks Huw

The results upload fine from home but it’s an unusual issue at the club which has been persistent over the last few weeks

William Carruthers

/)/)/)___/)

(_(___(__

···

On 15/07/2013 19:39, Bassenthwaite SC
wrote:

Jon

          I reloaded Sailwave and checked that FTP is working ok,

but sending the results to Sailwave still hung before
showing error 0.

          I didn't have a chance to check all avenues for

firewall blocking/protected sites, but there was nothing
obvious in the areas I did check.

          Any other ideas as we have the NSSA youth regatta next

week with over 300 boats, and uploading the results
readily will be very important! (understatement!)?

          William Carruthers

Sent from my iToy

          On 10 Jul 2013, at 09:29, Jon Eskdale <jon@sailwave.com              >

wrote:

                  Hi

William,

                  I don't think its a Sailwave issue.  But first

check you are using the latest version of
Sailwave.

Check that you club computer can browse to www.sailwave.com with
your internet browser.

                  Uploading

of results uses ftp protocol on port 21 so make
sure you don’t have an firewall which is blocking
ftp or port 21

                  There

are many free ftp programs I use Core FTP lite
which you could use to test your system with ftp.
There are many public sites which don’t need a
password to download from. Testing the upload you
will have to find a site you can test with.

Jon

Jon Eskdale
Sailwave

03333 443377

07976 709777

                  On 10 July 2013 08:21,

Bassenthwaite SC club@bassenthwaite-sc.org.uk
wrote:

Hardwired to broadband…

                                William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

                                  On 10 Jul 2013, at 08:35, yahoo@wittongilbert.free-online.co.uk
                                  wrote:

                                      How do you connect to the

tinternet from the club?

                                      On 2013-07-07 07:43,

Bassenthwaite SC wrote:

                                              Over the last couple

of weeks we have
struggled to upload
results to the
Sailwave website from
our club computer
(seems to work fine
from elsewhere). The
message is ‘Failed to
upload page to Sailwave.com Error 0’

                                              Any suggestions?

                                              William Carruthers
                                              Sent from my iPhone
                                              /)___/)___/)___/)
                                              __(\___(\___(\__
10

Hi William,

Do you run Sailwave on a portable away from the club? If so would it

be possible to take to club and see if your PC can upload
successfully, this will then isolate the problem to the club PC. If
your PC can’t from the club it would suggest to me a change on the
router is blocking the FTP upload.

Kind regards,
Huw
···

On 15/07/2013 21:01, Bassenthwaite SC
wrote:

Thanks Huw

          The results upload fine from home but it's an unusual

issue at the club which has been persistent over the last
few weeks

          William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

          On 15 Jul 2013, at 20:56, Huw Pearce <huw.pearce@bcs.org.uk              >

wrote:

Hi William,

                I have just successfully FTP'd a set of results to

Sailwave.

                Sailwave version 2.9.7 used on Windows Vista 32-bit.

                Kind regards,
                Huw

                On 15/07/2013 19:39,

Bassenthwaite SC wrote:

Jon

                    I reloaded Sailwave and checked that FTP is

working ok, but sending the results to Sailwave
still hung before showing error 0.

                    I didn't have a chance to check all avenues

for firewall blocking/protected sites, but there
was nothing obvious in the areas I did check.

                    Any other ideas as we have the NSSA youth

regatta next week with over 300 boats, and
uploading the results readily will be very
important! (understatement!)?

                    William Carruthers

Sent from my iToy

                    On 10 Jul 2013, at 09:29, Jon Eskdale <jon@sailwave.com
                    >

wrote:

                            Hi

William,

                            I don't think its a Sailwave issue.  But

first check you are using the latest
version of Sailwave.

                            Check that you club computer can browse

to www.sailwave.com
with
your internet browser.

                            Uploading

of results uses ftp protocol on port 21
so make sure you don’t have an firewall
which is blocking ftp or port 21

                            There

are many free ftp programs I use Core
FTP lite which you could use to test
your system with ftp. There are many
public sites which don’t need a password
to download from. Testing the upload
you will have to find a site you can
test with.

Jon

Jon Eskdale
Sailwave

03333 443377

07976 709777

                            On 10 July 2013

08:21, Bassenthwaite SC club@bassenthwaite-sc.org.uk
wrote:

Hardwired to broadband…

                                          William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

                                            On 10 Jul 2013, at

08:35, yahoo@wittongilbert.free-online.co.uk
wrote:

                                                How do you connect

to the tinternet
from the club?

                                                On 2013-07-07

07:43, Bassenthwaite
SC wrote:

                                                      Over the

last couple of
weeks we have
struggled to
upload results
to the
Sailwave
website from
our club
computer
(seems to work
fine from
elsewhere).
The message is
‘Failed to
upload page to
Sailwave.com Error 0’

                                                      Any

suggestions?

                                                      William

Carruthers
Sent from my
iPhone
/)/)/)/)
(_(_(_

11

Hi everyone,

I have had the same problem as William recently. One location using

my portable pc worked and another location using my desktop PC did
not work.

I have just now got my desktop PC working so I thought I would let

you know what worked for me. I changed the setting on the FTP tab of
Global Options for “Use Passive transfers…” from not having a
check mark to having a check mark and my transfer went through.
EUREKA.

Just checked by portable settings and the check mark is off and it

is not uploading to Sailwave from the same location/network as my
desktop pc. Changed the setting to “Use passive transfer…” and it
worked. So it appears there is a difference between either my ISP
routers (TP-Link and Belkin) and/or my ISP set-ups (ResqIT &
PlusNet).

So if you have a problem uploading results to Sailwave, I suggest

you try changing this setting before trying to find other solutions.

Kind regards,
Huw
···

On 15/07/2013 21:08, Huw Pearce wrote:

Hi William,

          Do you run Sailwave on a portable away from the club? If

so would it be possible to take to club and see if your PC
can upload successfully, this will then isolate the
problem to the club PC. If your PC can’t from the club it
would suggest to me a change on the router is blocking the
FTP upload.

          Kind regards,
          Huw

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          On 15/07/2013 21:01,

Bassenthwaite SC wrote:

Thanks Huw

              The results upload fine from home but it's an

unusual issue at the club which has been persistent
over the last few weeks

              William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

              On 15 Jul 2013, at 20:56, Huw Pearce <huw.pearce@bcs.org.uk
              >

wrote:

Hi William,

                    I have just successfully FTP'd a set of results

to Sailwave.

                    Sailwave version 2.9.7 used on Windows Vista

32-bit.

                    Kind regards,
                    Huw

                    On 15/07/2013 19:39,

Bassenthwaite SC wrote:

Jon

                        I reloaded Sailwave and checked that FTP

is working ok, but sending the results to
Sailwave still hung before showing error 0.

                        I didn't have a chance to check all

avenues for firewall blocking/protected
sites, but there was nothing obvious in the
areas I did check.

                        Any other ideas as we have the NSSA youth

regatta next week with over 300 boats, and
uploading the results readily will be very
important! (understatement!)?

                        William Carruthers

Sent from my iToy

                        On 10 Jul 2013, at 09:29, Jon Eskdale <jon@sailwave.com

                        >

wrote:

                                Hi

William,

                                I don't think its a Sailwave issue.

But first check you are using the
latest version of Sailwave.

                                Check that you club computer can

browse to www.sailwave.com

                                 with

your internet browser.

                                Uploading

of results uses ftp protocol on port
21 so make sure you don’t have an
firewall which is blocking ftp or
port 21

                                There

are many free ftp programs I use
Core FTP lite which you could use to
test your system with ftp. There
are many public sites which don’t
need a password to download from.
Testing the upload you will have to
find a site you can test with.

Jon

Jon Eskdale
Sailwave

03333 443377

07976 709777

                                On 10 July

2013 08:21, Bassenthwaite SC club@bassenthwaite-sc.org.uk
wrote:

                                            Hardwired to

broadband…

                                              William Carruthers
                                                Sent from my

iPhone

/)/)/)___/)

(_(___(__

                                                On 10 Jul 2013, at

08:35, yahoo@wittongilbert.free-online.co.uk
wrote:

                                                    How do you

connect to the
tinternet from
the club?

                                                    On 2013-07-07

07:43,
Bassenthwaite SC
wrote:

                                                      Over the

last couple of
weeks we have
struggled to
upload results
to the
Sailwave
website from
our club
computer
(seems to work
fine from
elsewhere).
The message is
‘Failed to
upload page to
Sailwave.com Error 0’

                                                      Any

suggestions?

                                                      William

Carruthers
Sent from my
iPhone
/)/)/)/)
(_(_(_

12

Thanks Huw

I did get ours working by turning off a pnp setting on the router but I’ll try your option to see if it makes a difference too.

William Carruthers

/)/)/)___/)

(_(___(__

···

On 15/07/2013 21:08, Huw Pearce wrote:

Hi William,

          Do you run Sailwave on a portable away from the club? If

so would it be possible to take to club and see if your PC
can upload successfully, this will then isolate the
problem to the club PC. If your PC can’t from the club it
would suggest to me a change on the router is blocking the
FTP upload.

          Kind regards,
          Huw

avast! Antivirus : Inbound
message clean.

    Virus Database (VPS): 130716-1,

16/07/2013
Tested on: 17/07/2013 07:28:44
avast! - copyright © 1988-2013 AVAST
Software.

          On 15/07/2013 21:01,

Bassenthwaite SC wrote:

Thanks Huw

              The results upload fine from home but it's an

unusual issue at the club which has been persistent
over the last few weeks

              William Carruthers

Sent from my iPhone

/)/)/)___/)

(_(___(__

              On 15 Jul 2013, at 20:56, Huw Pearce <huw.pearce@bcs.org.uk
              >

wrote:

Hi William,

                    I have just successfully FTP'd a set of results

to Sailwave.

                    Sailwave version 2.9.7 used on Windows Vista

32-bit.

                    Kind regards,
                    Huw

                    On 15/07/2013 19:39,

Bassenthwaite SC wrote:

Jon

                        I reloaded Sailwave and checked that FTP

is working ok, but sending the results to
Sailwave still hung before showing error 0.

                        I didn't have a chance to check all

avenues for firewall blocking/protected
sites, but there was nothing obvious in the
areas I did check.

                        Any other ideas as we have the NSSA youth

regatta next week with over 300 boats, and
uploading the results readily will be very
important! (understatement!)?

                        William Carruthers

Sent from my iToy

                        On 10 Jul 2013, at 09:29, Jon Eskdale <jon@sailwave.com

                        >

wrote:

                                Hi

William,

                                I don't think its a Sailwave issue.

But first check you are using the
latest version of Sailwave.

                                Check that you club computer can

browse to www.sailwave.com

                                 with

your internet browser.

                                Uploading

of results uses ftp protocol on port
21 so make sure you don’t have an
firewall which is blocking ftp or
port 21

                                There

are many free ftp programs I use
Core FTP lite which you could use to
test your system with ftp. There
are many public sites which don’t
need a password to download from.
Testing the upload you will have to
find a site you can test with.

Jon

Jon Eskdale
Sailwave

03333 443377

07976 709777

                                On 10 July

2013 08:21, Bassenthwaite SC club@bassenthwaite-sc.org.uk
wrote:

                                            Hardwired to

broadband…

                                              William Carruthers
                                                Sent from my

iPhone

/)/)/)___/)

(_(___(__

                                                On 10 Jul 2013, at

08:35, yahoo@wittongilbert.free-online.co.uk
wrote:

                                                    How do you

connect to the
tinternet from
the club?

                                                    On 2013-07-07

07:43,
Bassenthwaite SC
wrote:

                                                      Over the

last couple of
weeks we have
struggled to
upload results
to the
Sailwave
website from
our club
computer
(seems to work
fine from
elsewhere).
The message is
‘Failed to
upload page to
Sailwave.com Error 0’

                                                      Any

suggestions?

                                                      William

Carruthers
Sent from my
iPhone
/)/)/)/)
(_(_(_

avast! Antivirus: Outbound message clean.

Virus Database (VPS): 130724-0, 24/07/2013
Tested on: 24/07/2013 16:10:46
avast! - copyright © 1988-2013 AVAST Software.