FTP uplaod not connecting

SailWave has stopped being able to publish files to our website

The redacted error message is:

Unable to connect to ##################### - (Server closed data connection)

files can still be transferred with FileZilla using the same connection details: Server, base URL, User, Password, and port 22.

I don’t know if its connected but fileZilla reports that the server may not support UTF-8.

Any clues as to what is wrong?

Paul

Hi Paul

Are you using straight FTP or secure FTP

Give me a call On +44 7530 112233 if you need help