We have had this same problem since August last year.
I was able to upload to the Sailwave results folder option up to August 2017 both from my office PC (within a University network) and from my home PC (Virgin media) From August 2017 I was only able to upload results from my University PC, a fellow club member also stopped being able to upload from his home PC at the same time.
I hope this may add to the knowledgebase for this current issue.
Sadly our club uses Sailing Club Manager for its website so FTP of results is not an option, the Sailwave folder became our only option if we want to display well formatted results.
···
From: sailwave@yahoogroups.com [mailto:sailwave@yahoogroups.com]
Sent: 13 April 2018 11:50
To: sailwave@yahoogroups.com
Subject: Re: [sailwave] results upload.
Hi All - Just an update on the resolution for this. I’ve been Teamviewer’d into Terry’s PC for a couple of hours.
It is a brand new Windows 10 PC with nothing on it originally except Sailwave. It came with a 30 day trial of McAffee Antivirus and Firewall Preinstalled. This was taking over the standard firewall. So we un-installed the Mcaffee but this did not fix it.
You could go to the website of Sailwave by entering in sailwave.com so the DNS was resolving the sailwave.com fine
What I did then was install chrome and tried ftp://sailwave.com in the address bar and this didn’t work (No prompt for username and password) but trying ftp://windsurfingresults.co.uk did so it wasn’t the ftp being blocked
We set up some rules to the firewall to make sure Sailwave ftp was not blocked but this had no effect
At a command prompt I then did >nslookup sailwave.com
It said if found sailwave.com as address 62.252.172.241 which I eventually realized as not the correct one
I tried to put an entry in the hosts file as I needed to solve the issue without rebooting as Terry was no longer present to log me back in remotely. This didn’t seem to work. Don’t know why. Maybe it needed ipconfig /flushdns
The DNS server was defined as the router 192.168.0.1 A Virgin Media router which I had no access to, so I changed the IP address from DHCP to manual and set the DNS to 8.8.8.8 (Google)
nslookup sailwave.com then reported an ip address of 46.32.245.125 but Sailwave would still not upload even after restarting Sailwave.
I then did >ipconfig /flushdns and restarted Sailwave and it is working !!
So the problem was a DNS issue but why - why would the browser work for the website http and https but not the ftp
Where did the address 62.252.172.241 come from, its a Virgin media owned address - is it a proxy server?
Hope that helps anyone with a similar issue
Jon
Sent with Mailtrack
Jon Eskdale
03333 443377
07530 112233
On 13 April 2018 at 09:09, Colin Jenkins op12no2@gmail.com [sailwave] sailwave@yahoogroups.com wrote:
then to see if you have at least some ftp access type:
ftp 46.32.254.125
and see if you get a log in prompt (good) or not (bad). ctrl+c to exit.
If you do get a log in prompt, exit, then try:-
ftp ftp.sailwave.com
if you don’t get a login prompt it’s a dns problem, if you do, i have no idea
Cheers,
Colin J
http://op12no2.me
https://www.instagram.com/colintomjenks
On Fri, Apr 13, 2018 at 8:51 AM, Huw Pearce huw.pearce@bcs.org.uk [sailwave] <sailwave@yahoogroups…com> wrote:
Good morning Terry,
Just catching up on this thread.
The first thing that concerns me is that you mention not getting an email from Sailwave. I have never when doing an upload to Sailwave. So I do not understand that.
To test if you have network access problems to Sailwave server, please can you test it by opening a command window and then typing at the prompt
ping www.sailwave.com
Then let me know the results, please. If you do not get something similar to the above output then you have a network connection problem to the Sailwave server that needs resolving.
Kind regards,
Huw
On 12/04/2018 22:13, terry pressdee terrypressdee@yahoo.com [sailwave] wrote:
There must be something stopping me in the way I’m doing it. either I’m not publishing it right or it doesn’t recognise my computer. ive not had any emails from sailwave as it says I need to enter one.
On Thursday, 12 April 2018 22:01:18 BST, Jon Eskdale jon@sailwave.com [sailwave] sailwave@yahoogroups.com wrote:
Hi Terry
I tried it and it works fine - here are the screen shots
Hope that helps
Let me know if you would like me to delete the test.htm file from your folder
Jon
Sent with Mailtrack
Jon Eskdale
07530 112233
Skype “eskdale”
On 12 April 2018 at 21:35, terry pressdee terrypressdee@yahoo.com [sailwave] sailwave@yahoogroups.com wrote:
Hi Jon, it says cant connect to sailwave,
I’m fillining it in like so
Style, blue blocks
destination, to sailwave website results folfer
email, ive tried several
then is says something about and I put the link in…
On Thursday, 12 April 2018 21:26:45 BST, Jon Eskdale jon@sailwave.com [sailwave] <sailwave@yahoogroups…com> wrote:
Hi Terry,. The link you supplied works fine… Are you saying that you can not update the results?
If so what is failing. What messages do you get?
2.19.8 should work but you might like to update to the current version…
Jon
On Thu, 12 Apr 2018 at 21:19, terry pressdee terrypressdee@yahoo.com [sailwave] sailwave@yahoogroups.com wrote:
Ive uploaded the lates sailwave but I’m not able to connect to sailwave to publish the results now. https://www.sailwave.com/ results/YDSC/SpringWL.htm
Another member put this onto the web for me to link to but he couldn’t do it on his laptop either.
Not sure what I’m doing wrong but any help accepted…
–
Jon Eskdale
03333 443377
07530 112233
Virus-free. www.avast.com