Huw and Jon.
I am able to print any type of file from the app it is generated with (GDocs, GSheets, MS Word, MS Excel, Notepad, etc.) and the generated PDF shows portuguese characters.
Sailwave doesn’t offer more locale options. My SW character set to ANSI - USA and Western Europe . For that reason SW doesn´t deal so well with portuguese accented word like PÃO , CAFÉ, AMAPÁ and so on. When processing results in SW I simply remove the accents.
I am able to copy texts inserted for example in SW notes tab, and paste this text in any desktop app, and the result is ok.
I publish then the results using PDF printer . Tried a lot of them, and all return the odd characters.
Is there a workaround to this situation that occurs in SW only ?
I will really appreciate that you help me to find a solution for this.
Looking forward tou your reply, I thank you.
Have a nice week !
Renato
Thanks HUW.
It seems that is not my case.
I am able to import a CSV file from GForms to populates the competitors list, save the SW file, print to a browser .
The problem appears when I print to a PDF file, no matter the PDF printer driver I choose:
Hi Renato,
Do the characters show correctly in the browser? If they do then it is an issue with the PDF printer driver, which Sailwave has no control over
Can you send me the HTML file you publish before you create the PDF?
HTML file shows regular characters. I am able do copy text directly from this file and paste it anywhere with normal characters.
If I copy text from the PDF file created upon this HTML file (no matter the PDF printer I choose), which appears normal in the window of the PDF viewer, and paste this text in any word processor (Notepad, GDocs, MS Word) the text changes to oddo characters.
